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NetFronts News Archive April - June 2005



(Sunday June 26th) Phone support down today
The Kaysville office currently is without power which impacts the phone support system. Phone support will be unavailable today, however, email and trouble ticket system support is available. This does not affect any websites or servers.

(Tuesday June 14th) New Virus Variant
There is a new virus variant called w32.mytob.eq@mm that is circulating today. It generally appears to be from your own domain and is a message regarding your email account being suspended. It contains an attachment, please do not run the attachment as it will infect your computer. If you would like to read a more detailed explanation of this virus please see this link to Symantec.

As with all emails it is wise to not open any attachment that comes from an address you do not recognize. Please also be aware that if you have your virus filter enabled it will catch this variant. If you are not sure how to activate your filter please see the article in our Support Guide Here.

(Wednesday June 8th) Ipod Winners
We are excited to share the randomly selected winners of the iPod Shuffles. Congratulations to:

• Herman Willems
• Michael Millhollin
• Rick S.

(Saturday May 28th) Network Issues
You may have experienced intermittent problems from 4am-5am PST. There was a fiber cut in the data center vicinity that affected some routes. No mail or data was lost. NetFronts performs complete web site data backups daily, MySQL data backups twice daily, and mail backups once a week on Saturdays. We maintain at least 45 days worth of data.

(Thursday May 26th) Forums getting an Upgrade
The forums will be unavailable for a few hours this afternoon while they are being upgraded to match the new site design.
Update: Maintenance is completed

(Tues May 24th) Welcome to the new Support site!
Please browse the site and look at all the new tools we are making available to you. One big thing you will notice is the Network Status window. If you are having problems with your site check the server status, if your server has a red light it is having problems, if the light is green everything should be running normally.
In celebration of the site launches, NetFronts is holding drawings for free iPod Shuffles to current customers. For more information click Here!

(Tues May 24th) Join the Affiliate Program.
NetFronts now has an affiliate program available to you. You can get credit for each account you refer. For more information, click on the Affiliate Program link in the upper right-hand corner of your control panel or click here (use your control panel login and password).

(Tues May 17th) Sober.P virus causing spam.
The virus known as Sober.p has been sending out an influx of German propaganda spam. If you are seeing a lot of this in your inbox make sure that you have both your anti virus and anti spam filters turned on, it will catch it. For further information about email spoofing please see this PCWorld article here.

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